Frequently Asked Questions

Everything you need to know about your Wax Poetic experience

How long will it take for my order to arrive?

Standard domestic shipping typically takes 3-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that clearance items are final sale.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you ship internationally?

Yes, Wax Poetic ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

How should I care for my Wax Poetic garments?

To preserve the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner garment label.